PRIVACY POLICY
Effective Date: 01/12/24
The website LENOBLE-CHAMPAGNE.COM is operated by the company CHAMPAGNE A. R. LENOBLE, whose registered office is located at 35, rue Paul Douce, DAMERY (51480), and which acts as the data controller within the meaning of applicable personal data regulations.
1.Introduction
This privacy policy aims to inform the customers and users of the website LENOBLE-CHAMPAGNE.COM about the following:
The type and method of collection and storage of their personal data
The reasons for collecting this personal data
The recipients of this personal data
The rights available to customers and users regarding their personal data
The person responsible for processing the data and the Data Protection Officer (DPO)
This privacy policy complements the following documents:
Legal notice: https://lenoble-champagne.com/mentions-legales/
Terms and Conditions of Sale: https://lenoble-champagne.com/cgv/
Cookies Policy: https://lenoble-champagne.com/donnees-personnelles-et-cookies/
This policy may be freely amended by CHAMPAGNE A. R. LENOBLE to reflect changes in legislation, regulations, or the company’s activities and data requirements.
2.What Personal Data Is Collected?
The following personal data is collected on the website LENOBLE-CHAMPAGNE.COM:
Account Creation
When creating a Customer/User account:
Name
First Name
Date of Birth
Place of Birth
Postal Address
Phone Number
Email Address
Password
Payment
For the payment of products offered on the website LENOBLE-CHAMPAGNE.COM, financial data related to the customer’s bank account or credit card is recorded.
3.Why Is This Data Collected?
The personal data collected on the website LENOBLE-CHAMPAGNE.COM serves the following purposes:
To enable the creation of an order account
To allow customers to place orders
To allow customers to centralise their order history
To enable CHAMPAGNE A. R. LENOBLE to identify customers and ensure order delivery and tracking
To issue an invoice following the customer’s order
To provide customers and users with information about the products available on LENOBLE-CHAMPAGNE.COM
To manage and optimise the customer relationship
Essential data for these purposes is marked with a red asterisk on the relevant pages of LENOBLE-CHAMPAGNE.COM.
Certain technical information (e.g., the IP address of your computer) and data related to website visits and functionalities are automatically collected via cookies, as outlined in the Cookies Policy available here: https://lenoble-champagne.com/cookies/.
Unless the customer or user gives explicit consent, their personal data will not be used for advertising or marketing purposes.
4. How Is Data Collected?
CHAMPAGNE A. R. LENOBLE collects personal data through:
Voluntary provision by customers/users during their use of the website
Automatic collection of connection data and cookies
5. Where and How Is This Data Stored?
The website LENOBLE-CHAMPAGNE.COM and the data collected through its activities are hosted by OVH, registered under SIRET number 424 761 419 00045, with its headquarters located at 2 rue Kellermann, 59100 Roubaix, France.
6. Who Has Access to This Data?
The data collected via the LENOBLE-CHAMPAGNE.COM website is accessible to employees of CHAMPAGNE A. R. LENOBLE responsible for processing it.
7. To Whom Is This Data Transmitted?
Personal data is shared with the seller and its contractors to execute contracts and ensure the efficiency of product sales and deliveries.
Categories of contractors include:
Transport providers
Payment institutions
8. What Are the Rights of Customers and Users?
Under applicable data protection regulations, customers and users of LENOBLE-CHAMPAGNE.COM have the following rights:
Update or Delete Data: They can update or delete their data or delete their account by logging in or sending an email to the address provided in section 10.
Access Data: They can request access to their personal data by writing to the address in section 10.
Correct Inaccuracies: If the data held is incorrect, users can request updates.
Request Deletion: Users can request the deletion of their personal data, in accordance with data protection laws.
Data Portability: Users can request the transfer of their data to another provider.
Object to Processing: Users can oppose the processing of their data.
The data controller must respond within one (1) month. In case of refusal, the decision must be justified.
Users are informed that they may file a complaint with the CNIL (3 Place de Fontenoy, 75007 Paris, France) or take legal action if their request is denied.
Customers may also opt-in to receive informational and promotional emails from CHAMPAGNE A. R. LENOBLE and can withdraw their consent at any time via the unsubscribe link in the emails or by contacting the seller.
9. How Long Is This Data Retained?
CHAMPAGNE A. R. LENOBLE retains collected data for five (5) years, covering the time limit for civil liability claims.
10. Who Are the Data Controller and Data Protection Officer?
The data controllers are:
CHAMPAGNE A. R. LENOBLE
SIREN 095 550 364
35 Rue Paul Douce, 51480 Damery, France
The Data Protection Officer (DPO) is:
Champagne A. R. Lenoble
SIREN 095 550 364
35 Rue Paul Douce, 51480 Damery, France
11. Security and Confidentiality
CHAMPAGNE A. R. LENOBLE implements organisational, technical, software, and physical measures to ensure the security of personal data against alteration, destruction, and unauthorised access.
However, users are reminded that the Internet is not a fully secure environment, and CHAMPAGNE A. R. LENOBLE cannot guarantee the absolute security of data transmission or storage online.